Terms of Service

Last updated: September 10, 2026

This website is operated by CasaKesh. Throughout the website, the terms “we,” “us,” and “our” refer to CasaKesh.

By visiting our website or purchasing from us, you use our “Service” and agree to these Terms of Service and any policies referenced within them.

Please read these Terms carefully before using the website.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence or have the necessary permission to use this website.

You may not use our products or services for unlawful or unauthorized purposes.

You must not transmit malicious software, viruses, worms, or destructive code or interfere with the operation or security of the website.

2. General Conditions

We reserve the right to refuse or cancel service when reasonably necessary, including in cases involving:

• Suspected fraud.

• Unauthorized transactions.

• Website or pricing errors.

• Abuse of the Service.

• Violations of these Terms.

• Legal or regulatory restrictions.

Your content may be transferred through different networks to operate the Service. Payment information is encrypted during transmission by the relevant payment providers.

3. Accuracy of Information

We aim to keep product descriptions, dimensions, prices, availability, photographs, and other website information accurate.

However, information may occasionally contain errors or omissions. We reserve the right to correct errors, update information, or cancel an affected order.

4. Handmade Products and Natural Variations

Many CasaKesh products are handmade from natural materials such as solid copper and brass.

Reasonable variations may occur in:

• Color and tone.

• Hammered texture.

• Patina and oxidation.

• Surface markings.

• Dimensions.

• Finish and appearance.

These natural and handmade variations contribute to the individual character of each product and are not normally considered defects.

Computer and mobile screens may also display colors differently.

5. Prices and Service Changes

Product prices may change without notice.

We may modify, suspend, or discontinue a product or part of the Service, subject to applicable consumer-protection law.

6. Products and Availability

Certain products may be available exclusively online or in limited quantities.

Products may be returned only according to our Return & Refund Policy.

We reserve the right to limit product quantities or sales to a person, household, geographic region, or jurisdiction when reasonably necessary.

7. Orders and Cancellations

We may refuse, limit, or cancel an order due to suspected fraud, payment problems, product unavailability, pricing errors, or other legitimate reasons.

If we change or cancel an order, we will attempt to notify you using the email address or other contact information provided during checkout.

If payment has already been collected for an order we cancel, the applicable amount will be refunded.

8. Billing and Account Information

You agree to provide accurate, complete, and current billing, shipping, payment, and account information.

You are responsible for ensuring that your contact and delivery details are correct.

9. Custom and Made-to-Order Products

Custom-made or personalized products are manufactured according to the specifications approved or submitted by the customer.

Customers are responsible for checking measurements, finishes, quantities, and customization details before approving the order.

Custom products may not be eligible for change-of-mind returns, as explained in our Return & Refund Policy.

10. Installation

Certain products require professional installation.

Customers are responsible for:

• Confirming compatibility with local electrical, plumbing, and building requirements.

• Hiring an appropriately qualified installer.

• Following the installation instructions.

• Checking measurements before installation.

CasaKesh is not responsible for damage resulting from improper installation, unauthorized modification, misuse, or failure to follow applicable installation requirements, except where responsibility cannot legally be excluded.

11. Third-Party Services and Links

Our Service may use or provide links to third-party websites, payment services, carriers, applications, or other services.

We are not responsible for third-party content, terms, privacy practices, or service availability, except where liability cannot legally be excluded.

12. Intellectual Property

The website’s content, including product photographs, text, branding, graphics, and designs, is owned by or licensed to CasaKesh and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, sell, or commercially exploit this content without permission.

13. Prohibited Uses

You may not use the website or its content to:

• Violate applicable laws or regulations.

• Infringe intellectual-property or privacy rights.

• Submit false or misleading information.

• Upload viruses or malicious code.

• Collect other users’ information unlawfully.

• Send spam or automated solicitations.

• Scrape or copy the website improperly.

• Interfere with security or website operation.

• Engage in fraudulent or abusive activity.

14. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, the Service is provided on an “as available” basis.

CasaKesh is not responsible for indirect or consequential losses arising from use of the website or products when such liability may legally be excluded.

Nothing in these Terms excludes or limits consumer rights, warranties, remedies, or liabilities that cannot legally be excluded.

15. Indemnification

To the extent permitted by law, you agree to indemnify CasaKesh against claims or expenses resulting from your unlawful use of the Service, violation of these Terms, or infringement of another person’s rights.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.

17. Governing Terms

These Terms are governed by applicable law and any mandatory consumer protections in the customer’s jurisdiction.

18. Changes to These Terms

We may update these Terms by publishing a revised version on the website.

The latest revision date will be displayed at the top of this page.

19. Contact Information

Questions about these Terms should be sent to:

Email: contact@casakesh.com