Privacy policy

Privacy Policy

Last updated: September 10, 2026

This Privacy Policy explains how CasaKesh (“CasaKesh,” “we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit our online store, place an order, or contact us.

1. Personal Information We Collect

We may collect information that you provide directly to us, including:

  • Your name.

  • Billing and shipping addresses.

  • Email address.

  • Phone number.

  • Order and transaction information.

  • Product preferences and customization details.

  • Communications sent to our customer-support team.

Payment information is processed securely by our payment providers. CasaKesh does not store your complete credit card details.

We may also automatically collect information about your device and use of the website, including:

  • IP address.

  • Browser and device information.

  • Time zone and approximate location.

  • Cookies and similar technologies.

  • Pages viewed and links selected.

  • Products viewed, searched for, or added to your cart.

  • Referring website or advertising source.

2. How We Use Personal Information

We may use your personal information to:

  • Process payments and fulfill orders.

  • Manufacture or customize ordered products.

  • Arrange shipping and delivery.

  • Send order confirmations and tracking updates.

  • Respond to questions and provide customer support.

  • Process returns, replacements, and refunds.

  • Detect and prevent fraud, misuse, and security incidents.

  • Improve our website, products, advertising, and customer experience.

  • Send marketing communications when you have consented or when otherwise permitted by law.

  • Meet accounting, tax, legal, and regulatory obligations.

3. How We Share Personal Information

We may share information with service providers that help us operate the store, including:

  • Shopify, which powers our online store.

  • Payment processors and financial institutions.

  • Shipping carriers and logistics providers.

  • Website hosting and technical service providers.

  • Analytics and advertising providers.

  • Customer-support and email-service providers.

  • Professional advisers and authorities when legally required.

These providers receive information only as reasonably necessary to perform their services.

We do not sell your personal information for money.

4. Cookies and Similar Technologies

Our website and service providers use cookies and similar technologies for:

  • Essential store functions.

  • Remembering preferences.

  • Shopping-cart operation.

  • Fraud prevention and security.

  • Website analytics.

  • Advertising and campaign measurement, where permitted.

You may manage cookies using the privacy controls available on our website or through your browser settings. Disabling certain cookies may affect store functionality.

5. Marketing Communications

If you subscribe to marketing communications, we may send information about products, promotions, and store updates.

You can unsubscribe at any time using the link included in our marketing emails or by contacting contact@casakesh.com.

Transactional messages concerning your orders may still be sent after you unsubscribe from marketing.

6. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain information.

  • Restrict or object to certain processing.

  • Withdraw consent.

  • Request a portable copy of your information.

  • Opt out of certain advertising or data-sharing activities.

  • Submit a complaint to the appropriate privacy authority.

To exercise a privacy right, email contact@casakesh.com.

We may need to verify your identity before processing your request.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders and provide customer service.

  • Maintain business and transaction records.

  • Resolve disputes.

  • Prevent fraud.

  • Meet tax, accounting, and legal obligations.

Information may be retained for a longer period when required or permitted by law.

8. Data Security

We use reasonable administrative and technical safeguards to protect personal information.

Payments are processed through secure payment providers, and the website uses encrypted connections. However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. International Data Processing

Your information may be processed or stored in countries other than the country where you live, including through Shopify and other service providers.

Where required, appropriate legal safeguards are used for international transfers.

10. Children’s Privacy

Our store is not intended for children below the minimum legal age required to make online purchases independently.

We do not knowingly collect personal information directly from children in violation of applicable law.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, services, or legal obligations.

The most recent revision date will be displayed at the top of this policy.

12. Contact Us

For privacy questions, complaints, or requests, contact:

Email: contact@casakesh.com